Our approach to helping you:
We at Honeydew Healthcare Ltd are committed to supporting young people and adults to live independently and enjoy life to the full. We also understand the support carers need and ensure that their hard work is also recognised and when they need a well-earned rest we can step in and help.
We work closely with professionals from both health and social care to create care plans for our service users. At all stages of the process we listen to and take on board the views of the service users and their families.
We have outlined our approach so that you have a better understanding of how we work and how we engage all parties involved so the best care plan is developed to suit the needs of every individual.
Our key services are:
- Domiciliary Care for Older People
- Respite care for Carers
- Live in care for older people to retain independence
- 16+ transition to independence
Our services are offered across the Midlands including: Birmingham, Coventry, Nottingham, Leicester and Derby.
We take referrals from health and social care professionals as well as directly from service users and their families. Our first step is to meet with all parties involved so that we can make an assessment of the service user’s individual needs.
Ensuring the service user is at the centre of the process is very important to us. We discuss with them their preferences, wishes and individual needs. Plus identify any specialist support that may be required. The service user and/or their representative approve the care plan. As part of our quality assurance, the care plan will be regularly reviewed and updated to ensure that it continues to meet the service user’s ever changing needs. Any changes to the care plan will be discussed and agreed with the service user and their representatives.
A comprehensive risk assessment will then be undertaken to ensure minimum risk to the service user and the carer. This includes the use of electricity, equipment, lighting and security. We also review other areas of vulnerability such as managing money and personal care.
The care plan will determine who we assign to support the Service User. If they need support with personal care a Health care Support Worker is sufficient. If there are any medical or complex needs then a suitably qualified nurse will be assigned. We will also agree as part of the care plan the number of hours support needed. In some cases just a few hours a day may be sufficient. In other cases we may need to provide live-in care for 24/7 support.